Leapfrog Research is a Strategic Market Research Agency.
We conduct many different types of qualitative and quantitative market research, for corporate, not for profit and government organisations. We work with the tools and methodologies that are relevant to the project at hand to deliver meaningful results.

We offer comprehensive research services that elevate your organisation, uncover new opportunities, and deliver expert analysis to transform complex data into impactful strategies.
We have proven success with engaging hard-to-reach and vulnerable populations, ensuring engagements are conducted appropriately and insights accurately reflect community needs.
See how our research has made an impact.

Aged Care
Conducted over 350 consultations to improve customer experience in the aged care sector.

Health
Using a co-design approach and extensive community consultation, the campaign explored barriers to mental health support, developed culturally inclusive messaging, and leveraged lived experiences to reduce stigma and promote help-seeking behavior. A rigorous evaluation framework ensured the campaign’s effectiveness in fostering accessibility and engagement among diverse, hard-to-reach groups.

Education
For a global provider of learning solutions, we conducted an in-depth exploration of the aged care sector to support a successful business launch and targeted expansion.

Consumer
We used net promoter tracking score to enhance customer satisfaction and drive business growth initiatives for a leading Australian bookseller.

Not for Profit
Through in-depth interviews, a screening survey, and observational studies, we identified obstacles that limited the effective use of a high profile, financial analysis tool. The insights were used to guide improvements in accessibility and drive broader adoption.

Not for profit
For a professional mentoring network, we conducted surveys, career impact analysis, and engagement drivers to uncover participant needs, measure mental health benefits, and provide actionable recommendations for enhancing program effectiveness and diversity.

Health
Explored community perceptions, barriers, and motivators for seeking mental health support to understand the needs of diverse, hard-to-reach groups. Through a co-design process, developed culturally inclusive messaging and campaign materials that reduced stigma, fostered accessibility, and empowered individuals to seek mental health services.
Our clients










We specialise in strategic research, developed collaboratively, to support effective organisational decisions.
400+ consultations
Since 2017, we have conducted more than 400 consultations.
27 years
We were founded in 1998 and in 2017 became part of Juntos Marketing.
Hard-to-reach and vulnerable populations
We often work with vulnerable populations and are trained in safe language and cultural competency.
Awards
Leapfrog Research has had key roles in 4 national awards.
Thought leadership
As part of a research community, we often share insights and present at conferences.
Purpose-Led
We work with clients across health, government, professional services, education and the environment.