Leapfrog Research

Leapfrog Research is a Strategic Market Research Agency.

We conduct many different types of qualitative and quantitative market research, for corporate, not for profit and government organisations. We work with the tools and methodologies that are relevant to the project at hand to deliver meaningful results.

We offer comprehensive research services that elevate your organisation, uncover new opportunities, and deliver expert analysis to transform complex data into impactful strategies.

We have proven success with engaging hard-to-reach and vulnerable populations, ensuring engagements are conducted appropriately and insights accurately reflect community needs.

See how our research has made an impact.

Aged Care

Conducted over 350 consultations to improve customer experience in the aged care sector.

Health

Using a co-design approach and extensive community consultation, the campaign explored barriers to mental health support, developed culturally inclusive messaging, and leveraged lived experiences to reduce stigma and promote help-seeking behavior. A rigorous evaluation framework ensured the campaign’s effectiveness in fostering accessibility and engagement among diverse, hard-to-reach groups.

Education

For a global provider of learning solutions, we conducted an in-depth exploration of the aged care sector to support a successful business launch and targeted expansion.

Consumer

We used net promoter tracking score to enhance customer satisfaction and drive business growth initiatives for a leading Australian bookseller.

Not for Profit

Through in-depth interviews, a screening survey, and observational studies, we identified obstacles that limited the effective use of a high profile, financial analysis tool. The insights were used to guide improvements in accessibility and drive broader adoption.

Not for profit

For a professional mentoring network, we conducted surveys, career impact analysis, and engagement drivers to uncover participant needs, measure mental health benefits, and provide actionable recommendations for enhancing program effectiveness and diversity.

Health

Explored community perceptions, barriers, and motivators for seeking mental health support to understand the needs of diverse, hard-to-reach groups. Through a co-design process, developed culturally inclusive messaging and campaign materials that reduced stigma, fostered accessibility, and empowered individuals to seek mental health services.

Our clients

We specialise in strategic research, developed collaboratively, to support effective organisational decisions.

400+ consultations

Since 2017, we have conducted more than 400 consultations.

27 years

We were founded in 1998 and in 2017 became part of Juntos Marketing.

Hard-to-reach and vulnerable populations

We often work with vulnerable populations and are trained in safe language and cultural competency.

Awards​

Leapfrog Research has had key roles in 4 national awards.

Thought leadership

As part of a research community, we often share insights and present at conferences.

Purpose-Led​

We work with clients across health, government, professional services, education and the environment.

Hear what others are saying about us.